Swansea 01792 585868 Cardiff 02921 111077


Current career opportunities:

Title: Customer Service Administrator

Location: Cardiff

Basis: Full Time - 37.5 Hours Monday to Friday (Part-time can also be considered) 

Closing Date for Application: 28/07/2023

Description: Become part of our fantastic customer service department with the exciting opportunity as an administrator! As a customer service administrator at Alpha Safety Training, you will play a pivotal role in maintaining our reputation as one of the UK's leading commercial training providers. This role presents various opportunities to learn & develop in a dynamic and engaging industry. 

You will be at the very core of ensuring the Alpha standard is being driven from point of contact with our client, through to on the day delivery when greeting our learners. Some of the key day to day responsibilities include:

- Supporting with Courses, including greeting & registration of learners, course set up (paperwork etc) and diary management

- Contact handling, including processing orders via calls or emails, supporting client's enquiries and liaising with our supply chain.

- Data handling, including processing of relevant course information against our internal CRM, course registration & reporting and other essential data input.

- Departmental Collaboration, working across the other company departments in line with your role to ensure best practice and relevant information is relayed. 

Further Details: This role is available for immediate start, following completion of our induction programme. Including a competitive salary, 33x days paid annual leave entitlement, paid travel allowance (for journey's outside of the set working location) and much more! 

If you have a passion for providing first-class customer service and making a difference on a daily basis, get in touch! Email us at danial@alphasafety.co.uk for further application instructions. 

As a vibrant business, Alpha Safety is continuouslly developing and growing. As a result we're always on the lookout for new members to add to its team of highly motivated staff. With roles including customer services, accounts & finance, teaching, associate tutors and so on. If you're a passionate and dedicated individual, looking for a new challenge in a dynamic and engaging business sector then feel free to get in touch!

If you're interested in joining Alpha Safety, please email your C.V. to danial@alphasafety.co.uk and we'll be happy to consider you for future opportunities.