Careers

Current career opportunities:

Title: Customer Service Administrator

Location: Alpha Safety Training Cardiff

Basis: Full Time - 37.5 Hours Monday to Friday (Part-time can also be considered) 

Closing Date for Application: 30/09/2024

Description: Become part of our fantastic customer service department, with the exciting opportunity as an administrator! As a customer service administrator at Alpha Safety Training, you will play a pivotal role in maintaining our reputation as one of the UK's leading commercial training providers. This role presents various opportunities to learn & develop within in a dynamic and engaging industry. 

You will be at the very core of ensuring the Alpha Safety standard is being delivered, from point of enquiry, through to providing a warm welcome when greeting our learners. Some of the key day to day responsibilities include:

- Supporting course facilitation - including greeting & registration of learners through to training set up (classroom & paperwork etc)

- Contact enquiry handling - including processing orders via calls or emails, supporting client enquiries and liaising with our supply chain.

- Data handling - including processing of relevant course information against our internal CRM, course registration & reporting and other essential data input.

- Departmental collaboration - working across the other company departments in line with your role to ensure best practice and relevant information is relayed. 

Further Details: This role is available for immediate start, following completion of our induction programme. Including a competitive salary, 33x days paid annual leave entitlement, paid travel allowance (for journey's outside of the set working location) and much more! 

If you have a passion for providing first-class customer service and making a difference on a daily basis, get in touch! Email us at gemma@alphasafety.co.uk 

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As a vibrant business, Alpha Safety is continuously developing and growing. As a result we're always on the lookout for new members to add to its team of highly motivated staff. With roles including customer services, accounts & finance, teaching, associate tutors and so on. If you're a passionate and dedicated individual, looking for a new challenge in a dynamic and engaging business sector then feel free to get in touch for a no obligation discussion.

If you're interested in joining Alpha Safety, please email your C.V. to danial@alphasafety.co.uk and we'll be happy to consider you for future opportunities.